DO YOU SHIP WORLDWIDE ?
Yes - we ship worldwide. We offer customers FREE International Standard Shipping for orders over USD $30.
What are your shipping and processing times?
International Standard Shipping - 15 to 30 business days
Prime Insured Shipping - 5 to 12 business days
Orders can sometimes take 2-3 days to process after placing the order before shipping out.
Where can I find my tracking number ?
When your items are shipped out, you should receive notification from us via email providing you with a tracking number.
If you haven't received one or if the tracking number doesn't work, its okay. Contact us and we'll fix it!
If you need more detailed information, please shoot us a FB messenger and we'll help you out!
In some instances the delivery may take more time than the standard shipping times stated here. Please contact us if your package is taking TOO LONG to arrive and we will help you to resolve any situation that we have control over!
COVID 19 Impact On Shipping Time
Due to the Global Pandemic , freighter and passenger flights has been affected globally and the shipping time for all carriers has been greatly affected. Please expect delivery time to be longer than usual.
As much as we try to process your orders within 1-2 days, its beyond our capability to meet our promised time frame due to covid19. We will do our very best to keep track of all the pending orders and keep you posted as soon as we have any updates.
You can find your delivery status by clicking on the tracking number on the shipping confirmation email.
In case the package is already in your country but hasn’t been delivered yet, we advise you to contact your local post office to get an accurate delivery time frame.
We are doing our utmost to ensure as little as a delay as possible to you & we appreciate your patience during this unprecedented time !
Should you require any additional information from our side, feel free to contact us via FB messenger or email us at : firstname.lastname@example.org
Australia domestic parcel delays - Victoria destined parcels
Click the link here for more info : Australia Post