Refund Policy

Our 14 Days Warranty:

All products come with a FREE replacement warranty for 14 days from the date of purchase. If your purchase does not match the description or is defective, please contact us within 48 hours of receiving your order. We will ensure all concerns are addressed satisfactorily. For defective items, send photos or videos to for a replacement or refund.

90-Day Money-Back Guarantee (Specific Products):

Results may vary based on individual use. If you consistently use our products as recommended for 90 days, you are eligible for our Satisfaction Guarantee.

  1. Take a photo of your product on the first day with a timestamp.
  2. After 30 days, take another photo with a timestamp.
  3. After 90 days, take a final photo with a timestamp.
  4. Email all three photos to
  5. Allow up to 3 business days for processing.

We're happy to facilitate returns and exchanges after 90 days for specific products for provide 90-Day Money-Back Guarantee, provided the proof is submitted as mentioned above.

General Return Policy (All Other Items):

  • Return Period:
    You have 14 days after receiving your order to request a return for a potential refund or store credit. Contact our customer support team before sending your order back.

Other Policy Details:

  • Damaged or Wrong Items:
    Contact us within 14 days of delivery with details and pictures for a replacement or refund.
  • Return Shipping Costs:
    Customers are responsible for return shipping costs. Use a trackable option, as Winksbeaute is not liable for lost returns.
  • Pre-Contact for Returns:
    Please contact us before sending a return. Unnotified returns may not be refunded.
  • Tracking Returns:
    Track returns using your carrier's information. Confirmation email upon refund processing.
  • Refund Timeline:
    Refunds are issued to the original payment method after product inspection. It may take 3-5 business days for the refund to appear on your statement.
  • Contact Us:
    Email us at Our support team operates 24/7. Include your order number and product details.
  • Express Shipping Costs:
    Express shipping costs are non-refundable.
  • Returning Gifts:
    Gifts returned with a gift receipt will receive a gift credit. Without a gift receipt, refunds go to the purchaser.
  • Non-Returnable Items:
    Gift cards are non-returnable.
  • Shipping Items Over $75:
    Use trackable shipping or insurance for items over $75. We cannot guarantee receipt of returned items.
  • Cancellation Policy
    You have 24 hours after placing an order to request a cancellation prior to the order being dispatched. Once of the order has already been dispatched, you will have to go through our regular returns policy.

Your satisfaction is our ultimate goal. Contact us at for any questions or concerns. We’re here to help!

Please be aware that we reserve the right to update this Return & Refund Policy at any time. It is the customer's responsibility to review the latest version before purchasing and using our products. By making a purchase and continuing to use Winksbeaute products, customers agree to this Return & Refund Policy